Shipping Policy
At this time, we only offer delivery within the UK.
Delivery terms
Second Class Delivery via Royal Mail is made within 2 to 4 business days. For shoes, delivery is dispatched as Small parcel and costs £3.99. For accessories, the delivery is dispatched as Large Letter and costs £2.5. The specified delivery period begins after order confirmation. Please note that delivery does not occur on Sundays and public holidays. Once your order is dispatched, a tracking number will be sent to your email for package tracking.
Delivery Issues
If your order is damaged during transport, we will file a claim with the delivery service and do our best to resolve the issues. Please report any damage within 3 days of receiving your order and allow up to 14 days for resolution.
Occasionally, orders may be slightly delayed, especially during peak times. Please inform us if you encounter any delivery issues, and we will always do our utmost to resolve them as quickly as possible.
Returns
We offer free returns for all purchases within 30 days of delivery. For detailed information on our return procedure, please see our Refund policy.
If you need any adjustments or further assistance, feel free to ask!
Delivery Issues
If your order is damaged during transport, we will file a claim with the delivery service and do our best to resolve the issues. Please report any damage within 3 days of receiving your order and allow up to 14 days for resolution.
Occasionally, orders may be slightly delayed, especially during peak times. Please inform us if you encounter any delivery issues, and we will always do our utmost to resolve them as quickly as possible.
Returns
We offer free returns for all purchases within 30 days of delivery. For detailed information on our return procedure, please see our Refund policy.
If you need any adjustments or further assistance, feel free to ask!